Monday, 12 December 2016

Juices & Soft Drinks - Preparation & Service

Juices & Soft Drinks - Preparation & Service
Service of Mock tails
Mock tails should always be served well chilled in an appropriately sized glass with the correct garnish, straw and umbrella, according to the policy of the establishment. Many mock tails are served in the traditional V-shaped cocktail glass but, if the mock tail is a long drink, then a larger glass such as a Highball will be better suited.  
Points to note in making mock tails:
·         Ice should always be clear and clean.
·         Use cube ice in a shaker as crushed ice can block the strainer.
·         Do not overfill the cocktail shaker.
·         Effervescent drinks should never be shaken.
·         To avoid spillage, do not fill glasses to brim.
·         When egg white or yolk is an ingredient, first break the egg into separate containers before use.
·         Serve mock tails in chilled glasses.
·         To shake, use short and snappy actions.
·         Always place ice in the shaker or mixing glass first, followed by non-alcoholic and then alcoholic beverages.
·         To stir, stir briskly until blend is cold.
·         Shakers are used for mock tails that might include fruit juices, cream, sugar and similar ingredients.
·         When egg white or yolk is an ingredient then the Boston shaker should normally be used.
·          Always add the garnish after the mock tail has been made and to the glass in which the mock tail is to be served.
·         Always measure out ingredients; inaccurate amounts spoil the balance of the blend and taste.
·         Never use the same ice twice.
Juices
Juice is a liquid (drink) that is naturally contained in fruit and vegetables. It can also refer to liquids that are flavoured with these or other biological food sources such as meat and seafood. It is commonly consumed as a beverage or used as an ingredient or flavouring in foods. It is also a common practice to mix juices of different fruits/vegetables. Juice did not emerge as a popular beverage choice until the development of pasteurization methods allowed for the preservation of juice without fermentation.



Preparation
Juice is prepared by mechanically squeezing or macerating (sometimes referred to as cold pressed) fruit or vegetable flesh without the application of heat or solvents. For example, orange juice is the liquid extract of the fruit of the orange tree, and tomato juice is the liquid that results from pressing the fruit of the tomato plant. Juice may be prepared in the home from fresh fruit and vegetables using a variety of hand or electric juicers.
Many commercial juices are filtered to remove fiber or pulp, but high-pulp fresh orange juice is a popular beverage.
Common methods for preservation and processing of fruit juices include:
·         canning
·         pasteurization
·         concentrating
·         freezing
·         evaporation and spray drying.
Although processing methods vary between juices, the general processing method of juices includes:
·         Washing and sorting
·         Juice extraction
·         Straining, filtration and clarification
·         Blending pasteurisation
·         Filling, sealing and sterilization
·         Cooling, labeling and packing.
After the fruits are picked and washed, the juice is extracted by one of two automated methods. In the first method, two metal cups with sharp metal tubes on the bottom cup come together, removing the peel and forcing the flesh of the fruit through the metal tube. The juice of the fruit then escapes through small holes in the tube. The peels can then be used further, and are washed to remove oils, which are reclaimed later for usage. The second method requires the fruits to be cut in half before being subjected to reamers, which extract the juice.
After the juice is filtered, it may be concentrated, which reduces the size of juice by a factor of 5, making it easier to transport and increasing its expiration date. Juices are concentrated by heating under a vacuum to remove water, and then cooling to around 13 degrees Celsius. About two thirds of the water in a juice is removed. The juice is then later reconstituted, in which the concentrate is mixed with water and other factors to return any lost flavour from the concentrating process. Juices can also be sold in a concentrated state, in which the consumer adds water to the concentrated juice as preparation.


Juices are then pasteurized and filled into containers, often while still hot. If the juice is poured into a container while hot, it is cooled as quickly as possible. Packages that cannot stand heat require sterile conditions for filling. Chemicals such as hydrogen peroxide can be used to sterilize containers. Plants can make anywhere from 1 to 20 tonnes a day.
Soft drinks
Natural spring waters/mineral waters
·         The European Union has divided bottled water into two main types: mineral water and spring water. Mineral water has a mineral content (which is strictly controlled).
·         Spring water has fewer regulations, apart from those concerning hygiene.
Waters can be still, naturally sparkling or carbonated during bottling.
Bottle sizes for mineral and spring waters vary considerably from, for example, 1.5 l to 200 ml. Some brand names sell in both plastic and glass bottles, while other brands prefer either plastic or glass bottles depending on the market and the size of container preferred by that market.
Examples of varieties of mineral water
Name                                                    Type                                                                                      Country
Appollinaris                                        Naturally sparkling                                                           Germany
Badoit                                                   Slightly sparkling                                                               France
Buxton                                                                 Still or carbonated                                                           England
Contrex                                                Still                                                                                         France
Evian                                                     Still                                                                                         France
Perrier                                                  Sparkling and also fruit flavoured                              France
San Pellegrino                                   Carbonated                                                                        Italy
Spa                                                         Still, naturally sparkling and also fruit flavoured Belgium
Vichy                                                     Naturally sparkling                                                           France
Vittel                                                     Naturally sparkling                                                           France
Volvic                                                    Still                                                                                        France




Examples of varieties of spring water
Name                                                                    Type                                                                      Country
Ashbourne                                                         Still or carbonated                                           England
Ballygowen                                                         Still or sparkling                                                 Ireland
Highland Spring                                                 Still or carbonated                                           Scotland
Llanllry                                                                  Still or sparkling                                                 Wales
Malvern                                                               Still or carbonated                                           England
Strathmore                                                         Still or sparkling                                                 Scotland
Natural spring waters are obtained from natural springs in the ground, the waters themselves being impregnated with the natural minerals found in the soil and sometimes naturally charged with an aerating gas. The potential medicinal value of these mineral waters, as they are sometimes termed, has long been recognised by the medical profession. Where natural spring waters are found, there is usually what is termed a spa, where the waters may be drunk or bathed in according to the cures they are supposed to effect. Many of the best-known mineral waters are bottled at the springs (bottled at source).
Recently there has been a shift in consumer demand for bottled waters. The reasons for this include:
·         Environmental and sustainability concerns. In some cases demand has reduced considerably. Regular utility tap water, from safe commercial supplies, has become more popular in food service operations and customers increasingly expect this to be available, chilled or served with ice
·         The emergence of commercial filter systems being used by food service operations. Utility supplied tap water is filtered at the establishment and then offered either as chilled still or sparking water in branded carafes or bottles, for which the establishment makes a charge.
Tonic water
Tonic water (or Indian tonic water) is a carbonated soft drink, in which quinine is dissolved. Originally used as a prophylactic against malaria, tonic water usually now has significantly lower quinine content and is consumed for its distinctive bitter flavour. It is often used in mixed drinks, particularly in gin and tonic.

The drink gained its name from the effects of its bitter flavouring. The quinine was added to the drink as a prophylactic against malaria, since it was originally intended for consumption in tropical areas of South Asia and Africa, where the disease that British officials stationed in early 19th Century India and other tropical posts began mixing the powder with soda and sugar, and a basic tonic water was created. The first commercial tonic water was produced in 1858.
Coffee - Preparation & Service
Making coffee
Methods of brewing can vary, ranging from instant coffee brewed by the cup, through to 1½–3 litre (3–6 pints) units and up to machines that may produce large quantities for functions. Coffee beans may be purchased and then ground according to requirements. The beans should not be ground until immediately before they are required as this will ensure the maximum flavour and strength from the oils within the coffee bean. If ground coffee is purchased it normally comes in vacuum-packed packets in order to maintain its qualities until use. These packets contain set quantities to make 4.5 litres (1 gallon) and 9 litres (2 gallons) and so on.
When making coffee in bulk 283.5–340 g (10–12 oz) of ground coffee is sufficient to make 4.5 litres (1 gallon) of black coffee. Assuming that cups with a capacity of 1⁄3 pint will be used then 283.5–340 g (10–12 oz) of ground coffee is sufficient to provide 24 cups of black coffee or 48 cups if serving half coffee and half milk. When breakfast cups are used then 16 cups of black coffee or 32 cups of half coffee and half milk will be available. At a dinner where demi-tasse cups are used, capacity is 48 cups of black coffee or 96 cups half black coffee and half milk.
The rules to be observed when making coffee in bulk are as follows:
·         Use freshly roasted and ground coffee.
·         Buy the correct grind for the type of machine in use.
·         Ensure all equipment is clean before use.
·         Use a set measure of coffee to water: 283.5–340 g per 4.5 litres (10–12 oz per gallon).
·         Add boiling water to the coffee and allow to infuse
·         The infusion time must be controlled according to the type of coffee being used and the method of making.
·         Control the temperature since to boil coffee is to spoil coffee (it will develop a bitter taste).
·          Strain and serve.
·         Offer milk (hot or cold) or cream separately and sugar and alternatives.
·         The best serving temperatures are 82 °C (180 °F) for coffee and 68 °C (155 °F) for milk.
Coffee making methods
Coffee may be made in many ways and the service depends on the method used. A description of the various methods is given below.
Instant
This may be made in individual coffee or teacups, or in large quantities. It involves mixing soluble coffee solids with boiling water. When making instant coffee in bulk, approximately 71 g (2½ oz) to each 4.5 litres (1 gallon) of water should be allowed. This form of coffee may be made very quickly, immediately before it is required, by pouring freshly boiled water onto a measured quantity of coffee powder. Stir well.
Saucepan or jug method
This is an American method of making coffee, more often used in the home than in a catering establishment. A set measure of ground coffee is placed in a saucepan or jug and the required quantity of freshly boiled water is poured onto the coffee grounds. This should then be allowed to stand for a few minutes to extract the full flavour and strength from the ground coffee. It is then strained and served.
La cafetière (coffee or tea maker)
La cafetière, or jug and plunger method, makes coffee simply and quickly by the infusion method and to order. This ensures that the flavour and aroma of the coffee are preserved. La cafetière comes in the form of a glass container with a lip held in a black, gold or chrome finished holder and sealed with a lid which also holds the plunger unit in position.
This method involves simply adding boiling water to the ground coffee, stirring and then placing the plunger unit and lid in position. A guideline to the quantity of coffee to be used might be:
·         2 level sweet spoonfuls for the 3 cup size
·         6 level sweet spoonfuls for the 8 cup size
·         9 level sweet spoonfuls for the 12 cup size.
Infusion time is from 3 to 5 minutes. During this time the coffee grains will rise to the top of the liquid. After this if the plunger is moved slightly the coffee grains will fall to the bottom of the glass container. When the grains have fallen it is easier to push the plunger down.
Percolator method
This method is used more in the home than commercially. A set quantity of coffee grounds is placed in the percolator, which is then filled with freshly drawn water. The water, upon reaching boiling point, rises up through a tube and percolates the coffee grounds, extracting the full flavour, colour and strength. Hot or cold milk, cream and sugar may be added to taste. This method of making coffee is in decline.
Vacuum infusion (‘Cona’)
This traditional method of making coffee has considerable visual appeal in the restaurant and has the advantage that the coffee served is always fresh as only limited quantities are made at one time.
Banks of these machines may be used for varying requirements, housing two, three, four or five containers at one time. They are compact and portable and very easy to keep clean. The method of making the coffee is fairly simple but is best supervised for safety reasons and to ensure the best results and a consistent standard.
The filters in this vacuum-type equipment are usually made of metal or plastic, but sometimes glass. The bowls are either glass or metal.
In this method of making coffee the lower bowl is filled with cold water or, to speed up the operation, freshly heated but not boiled water, up to the water level. The upper bowl is then set in the lower bowl, making sure it is securely in place. The filter is placed in the upper bowl, ensuring it is securely fitted, and the required quantity of ground coffee is added according to the amount of water being used. The water is then heated.
As the water reaches boiling point it rises up the tube into the upper bowl, mixing with the ground coffee. As it rises in the upper bowl, it is often best to stir the mixture gently to ensure that all coffee grounds infuse with the liquid, as sometimes the grounds are inclined to form a cap on top of the liquid and therefore do not fully infuse. At the same time, care must be taken that the filter is not knocked as this may cause grains to pass into the lower bowl.
On reducing the heat, the coffee liquid passes back into the lower bowl leaving the grounds in the upper bowl. The upper bowl and filter are then removed and washed ready for re-use. The coffee in the lower bowl is ready for use and should be served at a temperature of approximately 82 °C (180 °F).
Filter (café filtre)
This is a method originating from and traditionally used in France and may be made individually in the cup or in bulk. The filter method produces excellent coffee. Fresh boiled water is poured into a container with a very finely meshed bottom, which stands on a cup or pot. Within the container is the required amount of ground coffee. The infusion takes place and the coffee liquid falls into the cup/pot below. Filter papers may be used to avoid the grounds passing into the lower cup, but this will depend on how fine or coarse is the ground coffee being used. There are now many electronic units available of differing capacities. Cold water is poured into a reservoir and is brought to boiling point and then dripped onto the ground coffee.
Pour through filter method
This is an excellent method of making filter coffee, which has increased in popularity over the past few years. Many of these pour through filter machines are available for purchase or to hire from a number of the main coffee suppliers.
The principle behind this method is that when the measured quantity of freshly drawn water is poured into the top of the pour through filter machine this water displaces the hot water already in the machine. This hot water infuses with the ground coffee and runs into the serving container as a coffee liquid ready for immediate use. It takes approximately 3–4 minutes to make one brew.
When coffee is made by this method, ensure that:
·         the machine is plugged in and switched on at the mains
·         the brew indicator light is on. This tells the operator that the water already held in the machine is at the correct temperature for use
·         the correct quantity of fresh ground coffee, which will usually come in the form of a vacuum-sealed pack, is used. A fresh pack should be used for each new brew of filter coffee being made
·         a new clean filter paper is used for each fresh brew.

Individual filter
This is an alternative way of making bulk filter coffee. It is a plastic, disposable, individual filter, bought with the required amount of coffee already sealed in the base of the filter. Each individual filter is sufficient for one cup and after use the whole filter is thrown away. The advantage of this method is that every cup may be made to order. It appeals to customers as they are able to see that they are receiving entirely fresh coffee and it also has a certain novelty value.
When making a cup of coffee by this method, the individual filter is placed onto a cup. Freshly boiled water is then poured into the individual filter to the required level. The liquid then infuses with the ground coffee within the individual filter and drips into the cup. A lid should be placed over the water in the filter to help retain the temperature. Time of making is approximately 3–4 minutes.
Espresso
This method is Italian in origin. The machines used in making this form of coffee can provide cups of coffee individually in a matter of seconds, some machines being capable of making 300–400 cups of coffee per hour.
Figure 5.3 Espresso machine
The method involves passing steam through the finely ground coffee and infusing under pressure. The advantage is that each cup is made freshly for the customer. Served black, the coffee is known as espresso and is served in a small cup. If milk is required, it is heated for each cup by a high-pressure steam injector and transforms a cup of black coffee into a Cappuccino. As an approximate guide, from 12 kg (1 lb) of coffee used, 80 cups of good strength coffee may be produced. The general rules for making coffee apply here, but with this special and delicate type of equipment extra care should be taken in following any instructions.
Still-set
This method normally consists of a small central container into which the correct sized filter paper is placed. A second, fine-meshed metal filter with a handle is then placed on the filter paper and the ground coffee placed on top of this. There is an urn on either side of varying capacities according to requirements. The urns may be 4½, 9, 13 or 18 litres (1, 2, 3 or 4 gallons) in size.
These still-sets are easy to operate, but must be kept very clean at all times and regularly serviced. The urns should be rinsed before and after each brew until the water runs clear. This removes the thin layer of cold coffee that clings to the side of the urn that, if left, will spoil the flavour and aroma of the next brew.
Boiling water is passed through the grounds and the coffee passes into the urn at the side. Infusion should be complete in 6–8 minutes for 4½ litres (1 gallon) of coffee, using medium ground coffee. The milk is heated in a steam jacket container. It should be held at a constant temperature of 68 °C because if held at too high a temperature or boiled or heated too soon, on coming into contact with the coffee it will destroy its flavour and taste. At the same time, the milk itself becomes discoloured. The coffee and milk should be held separately, at their correct temperatures ready for serving.
Figure 5.4 Modern still-set
Decaffeinated
Coffee contains caffeine, which is a stimulant. Decaffeinated coffee is made from beans after the caffeine has been extracted. The coffee is made in the normal way.
Iced coffee
Strong black coffee should be made in the normal way. It is then strained and chilled well until required. It may be served mixed with an equal quantity of cold milk for a smooth beverage, or with cream. It is served in a tall glass, with ice cubes added and with straws. Cream or milk is often served separately and sugar offered.
Turkish or Egyptian coffees
These are made from darkly roasted mocha beans, which are ground to a fine powder. The coffee is made in special copper pots, which are placed on top of a stove or lamp, and the water is then allowed to boil. The sugar should be put in at this stage to sweeten the coffee, as it is never stirred once poured out. The finely ground coffee may be stirred in or the boiling water poured onto the grounds. The amount of coffee used is approximately one heaped teaspoonful per person. Once the coffee has been stirred in, the copper pot is taken off the direct heat and the cooling causes the grounds to settle. It is brought to the boil and allowed to settle twice more and is then sprinkled with a little cold water to settle any remaining grains. The coffee is served in small cups. While making the coffee it may be further flavoured with vanilla pods but this is optional.
Examples of modern coffee service styles
Filter (filtre)
Traditional method of making coffee. Often served with hot or cold milk or cream
Cafetière
Popular method of making and serving fresh coffee in individual or multi-portion jugs. Often served with hot or cold milk or cream
Espresso
Traditional short strong black coffee
Espresso doppio
Double espresso served in larger cup
Café crème
Regular coffee prepared from fresh beans, ground fresh for each cup, resulting in a thick cream coloured, moussy head
Espresso ristretto
Intense form of espresso, often served with a glass of cold water in continental Europe
Americano
Espresso with added hot water to create regular black coffee. May also be regular black coffee made using filter method
Espresso macchiato
Espresso spotted with a spoonful of hot or cold milk or hot milk foam
Espresso con panna
Espresso with a spoonful of whipped cream on top
Cappuccino
Espresso coffee topped with steamed frothed milk, often finished with a sprinkling of chocolate (powdered or grated)
Caffè (or café) latté
Shot of espresso plus hot milk, with or without foam
Flat white
Double shot of espresso topped with frothed milk which has been stirred together with the flat milk from the bottom of the jug, to create a creamy rather than frothy texture
Latte macchiato
Steamed milk spotted with a drop of espresso
Caffè mocha (or mochaccino)
Chocolate compound (syrup or powder) followed by a shot of espresso. The cup or glass is then filled with freshly steamed milk topped with whipped cream and cocoa powder
Iced coffee
Chilled regular coffee, sometimes served with milk or simply single espresso topped up with ice cold milk
Turkish/Egyptian Intense form of coffee made in special jugs with finely ground coffee
Decaffeinated
Coffee with caffeine removed. Can be used as alternative to prepare the service styles listed above
Instant coffee
Coffee made from processed powder (often freeze dried). Regular and decaffeinated styles are available
Irish and other speciality coffees
Speciality coffees are often completed and served at the table using the following equipment:
·         service salver
·         tray cloth or napkin
·         20 cl (7 fl oz) stemmed glass on a side plate
·         teaspoon
·         jug of double cream
·         25 ml measure
·         coffee pot
·         sugar basin of coffee sugar with a teaspoon
·         bottle of the spirit or liqueur being used.
The procedure for making Irish coffee is as follows:
·         A Paris goblet or other suitable stemmed glass of about 20 cl (7 fl oz) capacity is used.
·         Brown sugar is added first (a certain amount of sugar is always required when serving this form of coffee, as it is an aid to floating the double cream on the surface of the hot coffee).
·         One measure of Irish whiskey added.
·         The teaspoon is then placed in the goblet before the coffee is poured into the glass. This is so the spoon will help to conduct the heat and avoid cracking the bowl of the glass as the hot, strong black coffee is poured in.
·         The coffee should then be stirred well to dissolve the sugar and to ensure the ingredients are blended. The liquid should now be within 2½ cm (1 in) of the top of the glass. The liquid may still be swirling but not too much, as this will tend to draw the cream down into the coffee as it is poured.
·         The double cream should be poured slowly over the back of a teaspoon onto the surface of the coffee until it is approximately 1.9 cm (¾ in) thick. The coffee must not be stirred: the best flavour is obtained by drinking the whiskey-flavoured coffee through the cream.
·         When the Irish coffee has been prepared, the glass should be put on a doily on a side plate and placed in front of the customer.
Other forms of speciality, or liqueur, coffees include:
·         Café Royale or Café Parisienne: Brandy
·          Jamaican coffee or Caribbean coffee: Rum
·         Monk’s coffee: Benedictine
·         Calypso coffee: Tia Maria
·         Russian coffee: Vodka
·         Highland coffee: Scotch Whisky
·         Seville coffee: Cointreau

·         Swiss coffee: Kirsch

Tea – Preparation & Service

Tea – Preparation & Service
Making tea
The type of tea used will, of course, depend on the customer’s choice, but most establishments carry a varied stock of Indian, Ceylon, China and speciality teas, together with a variety of tisanes (fruit flavoured teas and herbal infusions) available upon request.
The quantities of dry tea used per pot or per gallon may vary slightly with the type of tea used, but as an approximate guide the following may be used:
·         42.5–56.7 g (1½–2 oz) dry tea per 4.546 litres (1 gallon)
·         ½ litre (1 pint) of milk will be sufficient for 20–24 cups
·         ½ kilogram (1 lb) sugar for approximately 80 cups.
When brewing smaller amounts in the stillroom, such as a pot for one or two, it is often advisable to install a measure for the loose tea. This ensures standardisation of the brew and control on the amount of loose tea being used. Alternative methods of pre-portioning tea may also be used, such as tea bags.
When making tea in bulk and calculating quantities of tea required for a party, allow approximately 1⁄6 litre (1⁄3 pint) per cup or 24 cups per 4.546 litres (1 gallon). If breakfast cups are used, capacity approximately ¼ litre (½ pint), then allow only 16 cups to 4.546 litres (1 gallon).
Because tea is an infusion the flavour is obtained by allowing the tea to brew. To achieve good results, a few simple rules can be applied:
·         Heat the pot before putting in the dry tea so that the maximum heat can be obtained from the boiling water.*
·         Measure the dry tea exactly.
·         Use freshly boiled water*.
·         Make sure the water is boiling on entering the pot.
·         Allow the tea to brew for 3–6 minutes (depending on the tea) to obtain maximum strength from the brew.
·         Remove the tealeaves at the end of the brewing period if required, but especially if making the tea in multi-pot insulated urns.
·         Ensure all the equipment used is scrupulously clean.

* Recommended time and water temperatures for brewing different teas can vary.  Based on 3g of tea per 250ml of water, examples are: 180 seconds at 95 ºC for black tees, 180 seconds at 75 ºC, for green teas and 300 seconds at 65 ºC for white teas. For oolong teas it is 6g to 250ml for 60 seconds at 85 ºC.



Service of Teas
Afternoon tea
Usually a blend of delicate Darjeeling tea and high-grown Ceylon tea to produce a refreshing and light tea. As the name of the blend suggests, this tea is suitable for afternoon tea but may also be taken at any time. Served with milk or lemon and sugar offered separately.
Assam  
Rich, full and malty flavoured tea, suitable for service at breakfast, usually with milk. Sugar would be offered separately
China
Tea made from a special blend of tea that is more delicate in flavour and more perfumed than any other tea. Less dry tea is required than for making Indian or Ceylon tea. Traditionally China tea is rarely served with milk. It is made in the normal way and is best made in a china pot. China tea is normally drunk on its own, but may be improved, according to taste, by the addition of a slice of lemon. Slices of lemon would be offered on a side plate with a sweet fork. Sugar may be offered separately
Darjeeling
Delicate tea with a light grape flavour and known as the ‘Champagne of teas’. Usually served as an afternoon or evening tea with either lemon or a little milk if preferred. Sugar may be offered separately
Earl Grey
Blend of Darjeeling and China tea, flavoured with oil of Bergamot. Usually served with lemon or milk. Sugar would be offered separately
English Breakfast
Often a blend of Assam and Kenya teas to make a bright, flavoursome and refreshing tea. Usually served as a breakfast tea but may be offered at any time. Usually served with milk but can also be taken with lemon. Sugar is offered separately
Iced tea
This is strong tea that is made, strained and well chilled. The tea is then stored chilled until required. It is traditionally served in a glass, such as a tumbler. A slice of lemon may be placed in the glass and some additional lemon slices served separately as for Russian tea. Sugar may be offered
Indian or Ceylon Blend
Indian or Ceylon Blend tea may be made in either china or metal teapots. These teas are usually offered with milk. Sugar is offered separately.

Jasmine
Jasmine Green (unoxidised) tea that is dried with Blossom and produces a tea with a fragrant and scented flavour
Kenya
Consistent and refreshing tea usually served with milk. Sugar would be offered separately
Lapsang Souchong
Smoky, pungent and perfumed tea, delicate to the palate and may be said to be an acquired taste. Usually served with lemon. Sugar would be offered separately
Multi-pot
There are many occasions when tea has to be produced in bulk. Such occasions might be a reception tea, tea breaks in an industrial catering concern or at functions catering for large numbers. In these instances tea may be made in multi-pots/urns, which may be described as teapots or urns, varying in capacity from 1 to 25 litres (1 to 5 gallons). These containers have infusers which hold the required quantity of tea leaves for the size of pot/urn being used. The infuser would be placed in the pot/urn and freshly boiled water added. The mix would then be allowed to brew for a number of minutes – a maximum of 10 minutes for a 25-litre urn – and the infuser is then removed to ensure a good quality product is served. The quantity of tea made should always relate to the number to be served – this will ensure minimum delay in the service and minimum wastage
Russian or lemon tea
Tea that is brewed from a special blend similar to China tea, but is also often made from either Indian or Ceylon tea. It is made in the normal way and is usually served with a slice of lemon. The tea is served in quarter litre (half pint) glasses, which stand in a silver holder with a handle and on a side plate with a teaspoon. A slice of lemon may be placed in the glass and a few slices of lemon served separately. Sugar would be served separately.
Sri Lanka
Makes a pale golden tea with a good flavour. Ceylon Blend is still used as a trade name. Served with lemon or milk. Sugar would be offered separately
Tisanes
These are fruit flavoured teas and herbal infusions which are often used for medicinal purposes and are gaining in popularity with trends towards healthier eating and drinking. Often these do not contain caffeine. Examples are:
Herbal teas: camomile, peppermint, rosehip & mint
Fruit teas: cherry, lemon, blackcurrant, mandarin orange
These teas are usually made in china pots or can be made by the cup or glass. Sometimes served with sugar
Tray service
The following equipment is required for the tray service of coffee or tea:
Coffee tray:
·         tray or salver
·         tray cloth/napkin
·         teacup and saucer
·         sugar basin and tongs or a teaspoon according to the type of sugar offered
·         coffee pot
·         jug of cream or hot milk
·         stands for the coffee pot and hot milk jug
·         teaspoon
Tea tray
·         tray or salver
·         tray cloth/napkin
·         teapot
·         hot water jug
·         slop basin
·         tea strainer
·         stands for teapot and hot water jug
·         teacup and saucer
·         teaspoon
·         jug of cold milk
·         sugar basin and tongs
Variations of this basic equipment will depend on the type of coffee or tea that is being served.
General points to note in laying up a coffee or tea tray are given below.
·         Position the items to ensure an evenly balanced tray for carrying.
·         Position the items for the convenience of the customer: beverage on the right with spouts facing inwards and handles outwards and towards the customer for ease of access.
·         Ensure the beverage is placed on the tray at the last moment so that it is served hot.
Service of tea and coffee for table and assisted service
Tea is usually served & but the teapot is placed on the table, on a stand, and to the right-hand side of the person who ordered. The cold milk and sugars (and alternatives) are also placed on the table.
Coffee may be silver served at the table from a service salver. This traditional method of serving coffee is less common today and generally other speedier methods are used, such as placing the cafètiere on the table together with milk and sugars (and alternatives) for customers to help themselves.
Other methods of serving tea and coffee are as follows:
·         Service from a pot of tea or a pot of hot black coffee held on the sideboard on a hotplate. Cold milk, hot milk or cream and sugars are placed on the table.
·         Service of both cold milk and hot milk or cream together with the tea and coffee from pots, one held in each of the waiter’s hands. Sugars are placed on the table for customers to help themselves. l
·         In event catering where larger numbers often have to be served, the cold milk, hot milk or cream and sugars are often placed on the table for customers to help themselves. The tea and coffee is then served from a one litre plus capacity vacuum flask, which may be kept on the waiters’ sideboard in readiness for replenishment should customers require it. This method of holding and serving tea and coffee ensures that it remains hot at all times.
Note: When serving tea and coffee from multi-portion pots/urns it is usual to remove the tea leaves, coffee grounds or tea/coffee bags once the beverage has brewed, so that the tea and coffee does not become stewed.
 Placement of tea and coffee cups
·         The beverage equipment required, positioned on the service salver, and assuming a table of four customers is to be served. Using this method the server only has to make one journey from the sideboard/workstation to the restaurant or lounge table.
·         Note the beverage service for each customer is made up of a teacup on its saucer, with a teaspoon resting in the saucer and at right angles under the handle of the cup.
·         The beverage service is placed on the table from the customer’s right-hand side, as the beverage ordered will be served from the right.
·         The beverage service is positioned on the right-hand side of the customer with the handle to the right and the teaspoon set at right angles under the handle of the cup.
·         While moving to the right-hand side of the second customer, the server will place a teacup upon the tea saucer and the teaspoon in the saucer and at right angles under the handle of the cup. This beverage service is then ready to be placed on the right-hand side of the second customer.
·         This procedure is then repeated until all the beverage services have been placed on the table for those customers requiring tea or coffee.

Note: When coffee is served after lunch or dinner, teacups are more commonly used. The use of small coffee cups (demi-tasse) has declined for conventional coffee service although they are still sometimes used in event catering. These cups are also used for espresso.